Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 377 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) arguing angrily
4. 4.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
5. 5.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
6. 6.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) keeping answers short (d) answering only friends
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) staying calm
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) making up an answer (d) a ten-minute answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
14. 14.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) keeping answers short (d) staying calm
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) repeating the question (d) looking at everyone
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) staying calm (d) making up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) interrupting the asker
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) thanking the asker
39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) arguing angrily
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply

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