Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 378 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) thanking the asker
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) a ten-minute answer
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) rolling your eyes
6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) answering only friends (d) repeating the question
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) staying calm
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) arguing angrily
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) answering only friends (d) keeping answers short
21. 21.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
22. 22.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) staying calm (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) repeating the question
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
32. 32.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) thanking the asker (d) repeating the question

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