Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 379 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
5. 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) arguing angrily
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) interrupting the asker (d) keeping answers short
11. 11.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) looking at everyone
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
15. 15.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) repeating the question
17. 17.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
18. 18.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) arguing angrily
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) keeping answers short (d) repeating the question
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) thanking the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) making up an answer
32. 32.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) looking at everyone (d) thanking the asker
37. 37.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) looking at everyone
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) rolling your eyes

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