Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 382 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
2. 2.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) keeping answers short
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) staying calm
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
10. 10.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) looking at everyone
13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) thanking the asker (d) admitting you don’t know
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) rolling your eyes (d) arguing angrily
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) staying calm
22. 22.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) rolling your eyes
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) answering only friends
31. 31.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) admitting you don’t know
36. 36.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) making up an answer (d) answering only friends
37. 37.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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