Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 384 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) answering only friends
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) keeping answers short
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) making up an answer
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) answering only friends (d) making up an answer
11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
12. 12.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) thanking the asker (d) admitting you don’t know
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) staying calm
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) looking at everyone (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
25. 25.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) making up an answer (d) arguing angrily
26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
27. 27.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) making up an answer (d) interrupting the asker
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) admitting you don’t know (d) thanking the asker
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) repeating the question (d) arguing angrily
40. 40.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) answering only friends (d) interrupting the asker

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