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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 385 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) making up an answer
  4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  5. 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) looking at everyone
  6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) arguing angrily (d) admitting you don’t know
  7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  13. 13.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
  14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) making up an answer
  17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  18. 18.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) making up an answer
  19. 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  25. 25.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
  26. 26.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
  27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  29. 29.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
  30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) making up an answer (d) looking at everyone
  35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) a ten-minute answer
  36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) thanking the asker (d) rolling your eyes
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) interrupting the asker (d) making up an answer

Answer key

  1. False
  2. False
  3. admitting you don’t know
  4. False
  5. looking at everyone
  6. arguing angrily
  7. listen to the question
  8. an impolite reply
  9. a polite reply
  10. listen to the question
  11. a poor Q&A habit
  12. an impolite reply
  13. admitting you don’t know
  14. a good Q&A habit
  15. listen to the question
  16. repeating the question
  17. True
  18. making up an answer
  19. a poor Q&A habit
  20. a polite reply
  21. False
  22. thanking the asker
  23. a polite reply
  24. thank the asker
  25. take them one by one
  26. keeping answers short
  27. True
  28. True
  29. say you will find out
  30. a good Q&A habit
  31. an impolite reply
  32. False
  33. answer briefly
  34. making up an answer
  35. a ten-minute answer
  36. a poor Q&A habit
  37. rolling your eyes
  38. an impolite reply
  39. False
  40. staying calm

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