Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 386 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
3. 3.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) interrupting the asker (d) looking at everyone
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
7. 7.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
8. 8.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
13. 13.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) repeating the question (d) admitting you don’t know
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) staying calm (d) looking at everyone
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) interrupting the asker
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) making up an answer (d) thanking the asker
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) thanking the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) answering only friends (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) admitting you don’t know
31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
38. 38.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True

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