Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 387 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) answering only friends
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) looking at everyone (d) staying calm
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) making up an answer
7. 7.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) staying calm (d) arguing angrily
15. 15.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
16. 16.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) admitting you don’t know (d) staying calm
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
22. 22.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) arguing angrily
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) arguing angrily
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
31. 31.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
32. 32.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) making up an answer
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) repeating the question
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) repeating the question (d) rolling your eyes
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False

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