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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 39 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
  5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
  6. 6.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) repeating the question
  7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  9. 9.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) answering only friends
  12. 12.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  14. 14.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) answering only friends (d) making up an answer
  19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) thanking the asker (d) keeping answers short
  21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  22. 22.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  26. 26.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
  27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  29. 29.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  33. 33.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  34. 34.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  35. 35.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
  36. 36.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) arguing angrily (d) staying calm
  37. 37.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
  38. 38.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

Answer key

  1. an impolite reply
  2. thank the asker
  3. an impolite reply
  4. say you will find out
  5. take them one by one
  6. repeating the question
  7. interrupting the asker
  8. a polite reply
  9. listen till they finish
  10. a polite reply
  11. answering only friends
  12. False
  13. a poor Q&A habit
  14. False
  15. a poor Q&A habit
  16. listen to the question
  17. an impolite reply
  18. thanking the asker
  19. a good Q&A habit
  20. rolling your eyes
  21. False
  22. keeping answers short
  23. an impolite reply
  24. listen to the question
  25. True
  26. questions and answers
  27. thank the asker
  28. a polite reply
  29. interrupting the asker
  30. a polite reply
  31. listen to the question
  32. answer briefly
  33. True
  34. False
  35. “Does that help?”
  36. staying calm
  37. a ten-minute answer
  38. True
  39. False
  40. answer briefly

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