Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 40 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
7. 7.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) answering only friends
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
16. 16.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) looking at everyone (d) repeating the question
17. 17.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) repeating the question
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
23. 23.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) arguing angrily
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
30. 30.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
31. 31.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) rolling your eyes
32. 32.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) rolling your eyes
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

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