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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 390 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  3. 3.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
  4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  9. 9.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) staying calm
  10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) admitting you don’t know
  12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) thanking the asker
  14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) staying calm
  15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
  19. 19.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
  20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  23. 23.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  24. 24.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) repeating the question (d) rolling your eyes
  25. 25.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  27. 27.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) keeping answers short
  30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  32. 32.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) rolling your eyes
  33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) interrupting the asker (d) making up an answer
  35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) thanking the asker (d) looking at everyone
  36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) arguing angrily (d) looking at everyone

Answer key

  1. thank the asker
  2. thank the asker
  3. take them one by one
  4. a good Q&A habit
  5. a polite reply
  6. thank the asker
  7. an impolite reply
  8. thank the asker
  9. staying calm
  10. True
  11. admitting you don’t know
  12. False
  13. thanking the asker
  14. staying calm
  15. False
  16. a poor Q&A habit
  17. a good Q&A habit
  18. politely ask again
  19. questions and answers
  20. answer briefly
  21. an impolite reply
  22. listen to the question
  23. False
  24. repeating the question
  25. say you will find out
  26. a polite reply
  27. looking at everyone
  28. an impolite reply
  29. interrupting the asker
  30. answer briefly
  31. False
  32. repeating the question
  33. a poor Q&A habit
  34. looking at everyone
  35. interrupting the asker
  36. a good Q&A habit
  37. a poor Q&A habit
  38. a good Q&A habit
  39. True
  40. arguing angrily

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