Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 392 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) arguing angrily
5. 5.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) arguing angrily (d) making up an answer
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
12. 12.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) thanking the asker (d) interrupting the asker
13. 13.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
14. 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) answering only friends (d) interrupting the asker
17. 17.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) repeating the question (d) interrupting the asker
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
23. 23.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) arguing angrily (d) interrupting the asker
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) answering only friends (d) interrupting the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) keeping answers short (d) arguing angrily
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) staying calm (d) thanking the asker
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) looking at everyone
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True

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