Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 393 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
4. 4.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) arguing angrily
7. 7.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) rolling your eyes
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) keeping answers short (d) thanking the asker
11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
16. 16.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) staying calm (d) thanking the asker
17. 17.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) looking at everyone
18. 18.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) answering only friends (d) rolling your eyes
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) arguing angrily (d) looking at everyone
27. 27.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) thanking the asker
28. 28.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) repeating the question
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
33. 33.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) thanking the asker
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) repeating the question
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) staying calm (d) a ten-minute answer
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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