Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 394 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) repeating the question
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) keeping answers short
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) a ten-minute answer
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) repeating the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) staying calm (d) answering only friends
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
25. 25.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) repeating the question
27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) arguing angrily (d) thanking the asker
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) repeating the question
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
39. 39.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) interrupting the asker (d) a ten-minute answer

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