Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 395 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) making up an answer (d) rolling your eyes
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
7. 7.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
10. 10.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) arguing angrily
12. 12.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) a ten-minute answer
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) arguing angrily
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) making up an answer
18. 18.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
23. 23.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) admitting you don’t know
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
28. 28.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) thanking the asker
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) thanking the asker (d) making up an answer
37. 37.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) looking at everyone (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) staying calm
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) interrupting the asker
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False

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