Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 396 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) keeping answers short
5. 5.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) answering only friends
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) admitting you don’t know
8. 8.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) rolling your eyes (d) thanking the asker
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) keeping answers short
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) repeating the question (d) answering only friends
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
27. 27.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) answering only friends
33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) making up an answer
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) staying calm
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) rolling your eyes (d) a ten-minute answer
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) rolling your eyes

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