Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 397 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) making up an answer
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) arguing angrily
10. 10.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) looking at everyone
11. 11.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) thanking the asker
12. 12.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
21. 21.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
22. 22.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
25. 25.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) making up an answer (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) answering only friends (d) staying calm
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

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