Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 398 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
2. 2.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) thanking the asker
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
19. 19.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) staying calm (d) repeating the question
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) arguing angrily (d) answering only friends
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) admitting you don’t know
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) repeating the question
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) arguing angrily
36. 36.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply

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