Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 399 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) rolling your eyes (d) thanking the asker
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
9. 9.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) staying calm
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) thanking the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
21. 21.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) making up an answer
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) looking at everyone
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) answering only friends
31. 31.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) keeping answers short
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) admitting you don’t know (d) keeping answers short
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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