Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 400 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
2. 2.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) answering only friends
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) rolling your eyes
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) looking at everyone
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) staying calm (d) admitting you don’t know
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
15. 15.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) answering only friends
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
23. 23.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
25. 25.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) interrupting the asker (d) thanking the asker
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) looking at everyone
33. 33.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) keeping answers short (d) repeating the question
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) looking at everyone (d) interrupting the asker

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