Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 41 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
5. 5.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) repeating the question (d) rolling your eyes
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) answering only friends (d) admitting you don’t know
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
20. 20.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) repeating the question
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
24. 24.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
25. 25.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) staying calm
26. 26.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) keeping answers short
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) repeating the question
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) arguing angrily (d) a ten-minute answer
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) repeating the question (d) staying calm
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
33. 33.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) arguing angrily (d) answering only friends
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) looking at everyone (d) making up an answer
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) thanking the asker
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) rolling your eyes (d) looking at everyone
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply

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