Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 402 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) making up an answer (d) a ten-minute answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) interrupting the asker (d) making up an answer
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) arguing angrily
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) arguing angrily
16. 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) arguing angrily (d) answering only friends
19. 19.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
20. 20.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) arguing angrily
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) looking at everyone
25. 25.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) thanking the asker
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) arguing angrily
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) rolling your eyes (d) admitting you don’t know
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) admitting you don’t know (d) staying calm
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) a ten-minute answer (d) arguing angrily

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