Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 403 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) thanking the asker
5. 5.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
6. 6.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) making up an answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) making up an answer (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) thanking the asker (d) looking at everyone
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) looking at everyone
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) repeating the question (d) thanking the asker
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) looking at everyone
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) repeating the question
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) answering only friends

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