Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 404 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) repeating the question (d) arguing angrily
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) a ten-minute answer (d) repeating the question
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) thanking the asker
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) admitting you don’t know
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) making up an answer (d) rolling your eyes
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
18. 18.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) answering only friends
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) repeating the question (d) thanking the asker
21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) keeping answers short
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
34. 34.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) admitting you don’t know (d) repeating the question
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) answering only friends
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) admitting you don’t know

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