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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 405 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  2. 2.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) repeating the question (d) arguing angrily
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  4. 4.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) interrupting the asker (d) looking at everyone
  5. 5.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
  6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) rolling your eyes
  8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) a ten-minute answer
  9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
  10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) rolling your eyes (d) looking at everyone
  11. 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
  12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) a ten-minute answer
  17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  18. 18.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  19. 19.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  20. 20.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
  21. 21.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  22. 22.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) rolling your eyes
  23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) a ten-minute answer
  25. 25.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) keeping answers short
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  27. 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  28. 28.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
  29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) admitting you don’t know
  33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) answering only friends
  34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  37. 37.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
  38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) admitting you don’t know
  39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  40. 40.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) arguing angrily

Answer key

  1. thank the asker
  2. arguing angrily
  3. listen to the question
  4. interrupting the asker
  5. listen till they finish
  6. False
  7. keeping answers short
  8. a ten-minute answer
  9. politely ask again
  10. looking at everyone
  11. say you will find out
  12. True
  13. a polite reply
  14. a good Q&A habit
  15. True
  16. thanking the asker
  17. True
  18. False
  19. True
  20. staying calm
  21. True
  22. rolling your eyes
  23. thank the asker
  24. a ten-minute answer
  25. making up an answer
  26. a polite reply
  27. False
  28. take them one by one
  29. answer briefly
  30. answer briefly
  31. an impolite reply
  32. admitting you don’t know
  33. thanking the asker
  34. a good Q&A habit
  35. False
  36. False
  37. “Does that help?”
  38. answering only friends
  39. an impolite reply
  40. keeping answers short

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