Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 2.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) repeating the question (d) arguing angrily
- 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 4.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) interrupting the asker (d) looking at everyone
- 5.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
- 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) rolling your eyes
- 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) a ten-minute answer
- 9.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
- 10.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) rolling your eyes (d) looking at everyone
- 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
- 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
- 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 15.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 16.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) a ten-minute answer
- 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 18.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 19.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 20.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
- 21.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
- 22.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) rolling your eyes
- 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) a ten-minute answer
- 25.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) keeping answers short
- 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
- 28.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
- 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) admitting you don’t know
- 33.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) answering only friends
- 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
- 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
- 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 37.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
- 38.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) admitting you don’t know
- 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 40.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) arguing angrily
Answer key
- thank the asker
- arguing angrily
- listen to the question
- interrupting the asker
- listen till they finish
- False
- keeping answers short
- a ten-minute answer
- politely ask again
- looking at everyone
- say you will find out
- True
- a polite reply
- a good Q&A habit
- True
- thanking the asker
- True
- False
- True
- staying calm
- True
- rolling your eyes
- thank the asker
- a ten-minute answer
- making up an answer
- a polite reply
- False
- take them one by one
- answer briefly
- answer briefly
- an impolite reply
- admitting you don’t know
- thanking the asker
- a good Q&A habit
- False
- False
- “Does that help?”
- answering only friends
- an impolite reply
- keeping answers short
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