Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 409 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) making up an answer
5. 5.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) answering only friends (d) looking at everyone
10. 10.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) arguing angrily
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) staying calm (d) answering only friends
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) arguing angrily
18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
19. 19.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) arguing angrily
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) rolling your eyes (d) staying calm
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) looking at everyone (d) making up an answer
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) rolling your eyes (d) arguing angrily
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
28. 28.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
29. 29.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) repeating the question (d) keeping answers short
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) a ten-minute answer
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) answering only friends
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply

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