Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 410 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) keeping answers short
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) keeping answers short
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) a ten-minute answer
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) keeping answers short
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) a ten-minute answer
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) making up an answer
19. 19.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) answering only friends
22. 22.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) staying calm (d) thanking the asker
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
27. 27.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) rolling your eyes (d) repeating the question
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) repeating the question (d) keeping answers short
36. 36.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
39. 39.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) interrupting the asker

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