Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 42 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
2. 2.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) admitting you don’t know (d) keeping answers short
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) answering only friends (d) arguing angrily
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) making up an answer (d) repeating the question
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) repeating the question
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
14. 14.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) thanking the asker (d) making up an answer
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) arguing angrily (d) admitting you don’t know
24. 24.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
25. 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) a ten-minute answer
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
31. 31.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) admitting you don’t know (d) looking at everyone
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) rolling your eyes (d) answering only friends
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
36. 36.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True

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