Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 411 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) staying calm
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) keeping answers short
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) looking at everyone
5. 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) answering only friends (d) a ten-minute answer
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) arguing angrily
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) looking at everyone
16. 16.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) repeating the question (d) keeping answers short
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) a ten-minute answer (d) making up an answer
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) admitting you don’t know (d) making up an answer
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) answering only friends
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) making up an answer
23. 23.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) interrupting the asker (d) repeating the question
27. 27.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) looking at everyone
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) making up an answer (d) a ten-minute answer
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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