Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 415 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
3. 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) keeping answers short (d) thanking the asker
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) staying calm (d) a ten-minute answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
14. 14.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) keeping answers short
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) staying calm
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) repeating the question (d) keeping answers short
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
35. 35.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) looking at everyone (d) staying calm
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
37. 37.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) answering only friends
38. 38.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped

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