Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 416 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) arguing angrily (d) repeating the question
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) looking at everyone (d) rolling your eyes
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) a ten-minute answer
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) a ten-minute answer (d) making up an answer
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) looking at everyone
11. 11.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) repeating the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) thanking the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
24. 24.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
31. 31.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) arguing angrily
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) thanking the asker
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
38. 38.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer

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