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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 422 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) keeping answers short
  2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) making up an answer (d) looking at everyone
  5. 5.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
  6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
  7. 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) staying calm (d) admitting you don’t know
  8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) repeating the question
  9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  14. 14.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  16. 16.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) repeating the question
  17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
  21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) thanking the asker
  22. 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  24. 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  29. 29.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
  30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
  31. 31.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) keeping answers short
  32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) rolling your eyes
  33. 33.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) arguing angrily (d) rolling your eyes
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  35. 35.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) making up an answer
  39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply

Answer key

  1. interrupting the asker
  2. a good Q&A habit
  3. thank the asker
  4. making up an answer
  5. questions and answers
  6. say you will find out
  7. answering only friends
  8. arguing angrily
  9. True
  10. an impolite reply
  11. listen to the question
  12. a polite reply
  13. an impolite reply
  14. True
  15. True
  16. repeating the question
  17. a poor Q&A habit
  18. a poor Q&A habit
  19. True
  20. admitting you don’t know
  21. thanking the asker
  22. a good Q&A habit
  23. False
  24. “Does that help?”
  25. True
  26. an impolite reply
  27. a poor Q&A habit
  28. a poor Q&A habit
  29. a ten-minute answer
  30. looking at everyone
  31. keeping answers short
  32. thanking the asker
  33. repeating the question
  34. a polite reply
  35. False
  36. answer briefly
  37. answer briefly
  38. looking at everyone
  39. thank the asker
  40. a polite reply

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