Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) keeping answers short
- 2.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
- 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) making up an answer (d) looking at everyone
- 5.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
- 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
- 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) staying calm (d) admitting you don’t know
- 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) repeating the question
- 9.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
- 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 11.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
- 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 14.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
- 16.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) repeating the question
- 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
- 18.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
- 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 20.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
- 21.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) thanking the asker
- 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
- 23.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
- 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 27.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
- 29.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
- 30.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
- 31.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) keeping answers short
- 32.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) rolling your eyes
- 33.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) arguing angrily (d) rolling your eyes
- 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 35.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
- 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 38.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) making up an answer
- 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
Answer key
- interrupting the asker
- a good Q&A habit
- thank the asker
- making up an answer
- questions and answers
- say you will find out
- answering only friends
- arguing angrily
- True
- an impolite reply
- listen to the question
- a polite reply
- an impolite reply
- True
- True
- repeating the question
- a poor Q&A habit
- a poor Q&A habit
- True
- admitting you don’t know
- thanking the asker
- a good Q&A habit
- False
- “Does that help?”
- True
- an impolite reply
- a poor Q&A habit
- a poor Q&A habit
- a ten-minute answer
- looking at everyone
- keeping answers short
- thanking the asker
- repeating the question
- a polite reply
- False
- answer briefly
- answer briefly
- looking at everyone
- thank the asker
- a polite reply
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