Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 426 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) answering only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) a ten-minute answer
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) thanking the asker
6. 6.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) keeping answers short
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
15. 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) interrupting the asker (d) answering only friends
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
28. 28.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) answering only friends
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) rolling your eyes
31. 31.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) looking at everyone (d) admitting you don’t know
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) interrupting the asker (d) making up an answer
39. 39.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) staying calm
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) making up an answer

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