Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) arguing angrily
- 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 3.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
- 5.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 7.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
- 8.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
- 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 11.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
- 12.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
- 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) arguing angrily (d) repeating the question
- 14.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) staying calm (d) thanking the asker
- 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) thanking the asker (d) making up an answer
- 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) rolling your eyes
- 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 22.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
- 23.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
- 24.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
- 25.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 27.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) staying calm
- 28.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) keeping answers short
- 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
- 30.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) arguing angrily
- 31.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
- 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) repeating the question (d) arguing angrily
- 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
- 37.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) interrupting the asker
- 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
- 39.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
- 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
Answer key
- repeating the question
- listen to the question
- False
- a poor Q&A habit
- True
- False
- False
- politely ask again
- a polite reply
- answer briefly
- keeping answers short
- questions and answers
- arguing angrily
- rolling your eyes
- thanking the asker
- a polite reply
- an impolite reply
- thank the asker
- an impolite reply
- admitting you don’t know
- a good Q&A habit
- take them one by one
- say you will find out
- False
- True
- a polite reply
- staying calm
- interrupting the asker
- a good Q&A habit
- staying calm
- “Does that help?”
- a polite reply
- an impolite reply
- listen to the question
- arguing angrily
- a poor Q&A habit
- repeating the question
- True
- a good Q&A habit
- thank the asker
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