Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 433 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
8. 8.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
9. 9.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) a ten-minute answer
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) keeping answers short (d) admitting you don’t know
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) interrupting the asker (d) answering only friends
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) staying calm (d) making up an answer
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) repeating the question
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
34. 34.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
37. 37.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) making up an answer
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) arguing angrily

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