Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 435 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) rolling your eyes
2. 2.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) thanking the asker
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) making up an answer
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
9. 9.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
23. 23.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) a ten-minute answer (d) interrupting the asker
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) staying calm (d) thanking the asker
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) looking at everyone
34. 34.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) keeping answers short (d) looking at everyone
35. 35.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) arguing angrily (d) answering only friends
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True

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