Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 436 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) keeping answers short (d) looking at everyone
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) keeping answers short (d) thanking the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) repeating the question
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) repeating the question (d) looking at everyone
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) answering only friends (d) staying calm
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) arguing angrily
21. 21.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) keeping answers short (d) a ten-minute answer
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) arguing angrily (d) answering only friends
25. 25.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
27. 27.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) keeping answers short (d) rolling your eyes
28. 28.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) repeating the question
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) thanking the asker
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) admitting you don’t know (d) answering only friends
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) staying calm
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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