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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 437 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) rolling your eyes (d) making up an answer
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  6. 6.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  7. 7.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  8. 8.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  10. 10.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
  15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) answering only friends
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) a ten-minute answer
  22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) keeping answers short
  23. 23.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  24. 24.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) interrupting the asker (d) a ten-minute answer
  25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
  26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) making up an answer (d) repeating the question
  27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) answering only friends
  32. 32.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
  33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) making up an answer
  34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  35. 35.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) arguing angrily (d) staying calm
  36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) answering only friends (d) looking at everyone

Answer key

  1. keeping answers short
  2. a polite reply
  3. a polite reply
  4. thank the asker
  5. True
  6. listen till they finish
  7. True
  8. take them one by one
  9. a polite reply
  10. questions and answers
  11. answer briefly
  12. thank the asker
  13. a poor Q&A habit
  14. interrupting the asker
  15. listen to the question
  16. a good Q&A habit
  17. a good Q&A habit
  18. an impolite reply
  19. answering only friends
  20. a polite reply
  21. admitting you don’t know
  22. interrupting the asker
  23. False
  24. staying calm
  25. politely ask again
  26. making up an answer
  27. False
  28. False
  29. an impolite reply
  30. thank the asker
  31. looking at everyone
  32. “Does that help?”
  33. making up an answer
  34. a poor Q&A habit
  35. arguing angrily
  36. a poor Q&A habit
  37. a polite reply
  38. a good Q&A habit
  39. listen to the question
  40. looking at everyone

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