Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 438 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) rolling your eyes
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
11. 11.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) keeping answers short (d) rolling your eyes
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
13. 13.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
14. 14.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) interrupting the asker
18. 18.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) repeating the question
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) answering only friends
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) staying calm
25. 25.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) thanking the asker (d) keeping answers short
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) answering only friends (d) looking at everyone
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) interrupting the asker (d) answering only friends
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) staying calm (d) keeping answers short
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) repeating the question (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) arguing angrily (d) interrupting the asker
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) making up an answer (d) admitting you don’t know

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