Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 439 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) answering only friends
2. 2.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) repeating the question
4. 4.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) staying calm
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) looking at everyone
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) repeating the question
12. 12.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) answering only friends (d) keeping answers short
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) repeating the question
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) staying calm (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
25. 25.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) rolling your eyes (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) arguing angrily (d) interrupting the asker
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
38. 38.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) repeating the question (d) keeping answers short
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit

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