Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 440 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
2. 2.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) answering only friends
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
10. 10.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
11. 11.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
12. 12.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) answering only friends
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) arguing angrily
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) staying calm (d) a ten-minute answer
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) keeping answers short
26. 26.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
29. 29.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) repeating the question
32. 32.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) repeating the question
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) repeating the question
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) interrupting the asker
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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