Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 44 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) keeping answers short (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
10. 10.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) repeating the question
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) answering only friends
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) repeating the question (d) admitting you don’t know
21. 21.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) answering only friends (d) staying calm
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) arguing angrily
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) answering only friends (d) a ten-minute answer
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) arguing angrily (d) looking at everyone
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) answering only friends (d) admitting you don’t know
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) looking at everyone
38. 38.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
40. 40.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes

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