Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 441 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) staying calm
5. 5.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) staying calm (d) admitting you don’t know
6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) interrupting the asker (d) repeating the question
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) keeping answers short
8. 8.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) repeating the question
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) making up an answer
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
12. 12.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
16. 16.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) making up an answer
23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
26. 26.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) interrupting the asker
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) thanking the asker
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False

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