Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 442 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) keeping answers short
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) staying calm
9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) arguing angrily
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) rolling your eyes (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) answering only friends (d) a ten-minute answer
28. 28.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) a ten-minute answer (d) arguing angrily
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) interrupting the asker (d) admitting you don’t know
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) staying calm (d) arguing angrily
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) answering only friends (d) rolling your eyes

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