Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 446 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) arguing angrily (d) rolling your eyes
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) rolling your eyes (d) a ten-minute answer
6. 6.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) keeping answers short (d) arguing angrily
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) rolling your eyes (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
10. 10.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
11. 11.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) making up an answer
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
20. 20.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) a ten-minute answer
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) answering only friends
30. 30.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) arguing angrily
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) arguing angrily (d) making up an answer
39. 39.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit

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