Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 447 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) answering only friends (d) repeating the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) thanking the asker
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) staying calm
13. 13.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
14. 14.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) keeping answers short
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) making up an answer
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) rolling your eyes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) repeating the question (d) staying calm
28. 28.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) rolling your eyes
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) arguing angrily (d) staying calm
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) repeating the question (d) admitting you don’t know
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) staying calm

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