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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 448 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) staying calm
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) making up an answer
  9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) looking at everyone (d) interrupting the asker
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  12. 12.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) keeping answers short
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  14. 14.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) thanking the asker (d) keeping answers short
  15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  16. 16.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
  17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) admitting you don’t know
  18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) staying calm
  20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
  22. 22.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
  23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) making up an answer
  27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
  28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) answering only friends
  34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  36. 36.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
  37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  38. 38.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  39. 39.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) a ten-minute answer (d) making up an answer
  40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False

Answer key

  1. False
  2. a good Q&A habit
  3. True
  4. a poor Q&A habit
  5. arguing angrily
  6. a polite reply
  7. an impolite reply
  8. keeping answers short
  9. looking at everyone
  10. an impolite reply
  11. answer briefly
  12. answering only friends
  13. listen to the question
  14. making up an answer
  15. False
  16. say you will find out
  17. interrupting the asker
  18. False
  19. staying calm
  20. listen to the question
  21. take them one by one
  22. admitting you don’t know
  23. a good Q&A habit
  24. False
  25. a poor Q&A habit
  26. repeating the question
  27. looking at everyone
  28. a poor Q&A habit
  29. a polite reply
  30. answer briefly
  31. False
  32. a good Q&A habit
  33. answering only friends
  34. True
  35. a good Q&A habit
  36. interrupting the asker
  37. True
  38. True
  39. staying calm
  40. True

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