Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 449 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) making up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes
20. 20.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) keeping answers short
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) answering only friends
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) arguing angrily
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
27. 27.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) interrupting the asker (d) thanking the asker
32. 32.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) a ten-minute answer (d) arguing angrily
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) arguing angrily
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) staying calm (d) keeping answers short
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) staying calm

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