Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 450 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) thanking the asker
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) arguing angrily
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) answering only friends (d) repeating the question
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) answering only friends (d) a ten-minute answer
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
14. 14.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
19. 19.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
20. 20.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) making up an answer
27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) looking at everyone (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) keeping answers short (d) repeating the question
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) rolling your eyes
37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) looking at everyone
40. 40.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit

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