Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 451 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) answering only friends
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) arguing angrily
18. 18.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
19. 19.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) repeating the question
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) answering only friends (d) repeating the question
24. 24.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) a ten-minute answer
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
32. 32.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
33. 33.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) answering only friends (d) interrupting the asker
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) looking at everyone (d) thanking the asker
40. 40.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up

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